Customers

We will continue to maintain research domains related to people’s health based on the use of beneficial microorganisms as a distinctive corporate activity and provide high-quality products and services upon accurately understanding customer needs and that consider the customer’s perspective. Working to ensure safety in every stage of our operations, not only in research, development and production but also transportation, shipment and delivery, we provide products and services that are trusted by and satisfy customers.

Providing products that are safe and offer peace of mind

Yakult sets internal product quality standards that are much more rigorous than standards set by relevant laws and regulations and establishes original systems that integrate ISO 9001-certified quality management systems with Hazard Analysis and Critical Control Point (HACCP) systems and food defense in connection with its efforts to provide products that are safe and of dependably high quality.
In Japan, we have developed and installed various kinds of inspection equipment that enable us to undertake continuous quality monitoring processes and inspect entire production batches. Our highly sophisticated quality management systems are ensuring the safety of all our products.Overseas, we conduct strict quality management suited to the laws and regulations and culture of each country based on our own internal standards.

Providing products that are safe and offer peace of mind
Providing products that are safe and offer peace of mind

CSR

  • PICK UP! From our CSR activities.
  • Yakult’s CSR / Message from President
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  • Labor Practices and Human Rights
  • Customers
  • The Environment
  • Local Communities
  • Promoting Health through Sports
  • Yakult CSR Report
  • News Releases
  • For Investors

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