Yakult Pharmaceutical Industry Co., Ltd., (hereinafter referred to as “the Company”) abides by any relevant laws, regulations, guidelines, and other rules in relation to the information that may identify a specific individual, such as name, date of birth, address, phone number, and e-mail address (including information that can be easily compared with other information and thereby identify the specific individual) or information that includes an individual identification code, such as driver’s license number (hereinafter collectively referred to as “Personal Information”) of an information subject, including our customers (hereinafter referred to as “the Individual”), which the Company requires for the performance of its business in connection with its business activities.
The Company recognizes the above as its corporate responsibility and conducts its business activities based on the policy described below.
The Company obtains Personal Information in a lawful and appropriate manner and notifies the individual of, or publicizes, our purpose of use. Also, with regard to the special care-required Personal Information that the Individual offers in relation to health counselling for a purchase of our products or for other purposes, the Company will obtain such information with the consent of the Individual.
The Company appropriately uses the obtained Personal Information within the scope necessary to attain the purposes described below, in addition to the purpose to which the Individual has individually given a consent.
In order to facilitate the operation that is necessary to attain the purpose of use, the Company may entrust part of such operation and provide Personal Information to a subcontractor within the scope necessary to attain the purpose of use. In such cases, the Company will select a subcontractor who is appropriate for the handling of Personal Information and will exercise the necessary and appropriate supervision, including the conclusion of an agreement with the subcontractor as to the handling of Personal Information, so that appropriate safety control measures will be implemented.
Except when the consent of the Individual has been obtained or a case falling under any of the following, the Company will not disclose nor provide Personal Information obtained from the Individual to a third party.
The case of an entrustment under paragraph 5 (Entrustment of Operation) shall not fall under the disclosure or provision to a third party.
The Company pseudonymizes information so that any Individual may not be identified unless compared with other information for the purpose of analyzing and using the same to develop, and improve the quality of, our products, services, etc.
The Company will respond promptly and take necessary measures when there is a request of disclosure, correction, addition, deletion, erasure, and cessation of use in relation to Personal Information from the Individual (or when there is a request from the Individual of disclosure of the record of provision to a third party).
The Company receives requests from the Individual in accordance with the following:
Regardless of the method of disclosure, 500 yen will be charged as a fee for notifying or disclosing the usage purpose of retained personal data or for disclosing the record of a provision to a third party. Please send us a Fixed Postal Money Order for 500 yen along with the required documents.
We will make a disclosure either by post or e-mail, whichever the Individual prefers. Please indicate your preference as to the disclosure method on the request form that is to be sent by the Company.
Please note in advance that we may not accept your request in the case falling under any of the following:
The Company establishes a system for safety control measures as detailed below and takes sufficient measures to prevent divulgation, loss, or damage of Personal Information that it handles or otherwise to safely control the Personal Information.
For any inquiries concerning Personal Information, please contact us at the following point:
[Revised on April 1, 2022]